Frequently Asked Questions (FAQ)
🚚 Shipping Methods
We dispatch your orders immediately across Greece via reliable courier partners.
- ✔️ For products that are immediately available, shipping is done the same day
- ✔️ Delivery usually within 1–3 business days
- ✔️ In remote areas, pickup can be made from the nearest courier store
📦 For large or bulky items, shipping is done via freight company and payment is made with advance payment.
🛒 Ordering & Payment Methods
You can complete your order easily and in the way that suits you:
- Cash on Delivery (payment upon receipt)
- Bank Transfer
- Credit or Debit Card
- PayPal
- Cash payment at the store
💳 Do I Need a Credit Card?
No, it's not necessary.
You can pay:
- With Cash on Delivery
- With Bank Transfer
- With Card or PayPal
We accept cards:
- VISA
- MasterCard
- Maestro
🧾 Will I Receive a Receipt for My Order?
Of course!
With each order, a receipt or invoice is sent along with your package.
🛍️ How Can I Place an Order?
The process is simple:
- Create an account or log in to the site
- Select the products you want and add them to your cart
- Go to checkout and complete your order
- Receive a confirmation email with all the details
📩 You can track the progress of your order from the "My Account" section
📞 Need help? Call us at 2312315177
✏️ Can I Modify or Cancel My Order?
Yes, you can modify or cancel your order only before it is shipped.
📌 Once your order reaches the "Ready for Shipping" stage, changes are no longer possible.
📞 Contact us immediately:
- Email: info@kasper.gr
- Phone: 2312315177
⏳ What If a Product Is Not Available?
If a product is not immediately available:
- It can be ordered
- Shipping time can take up to 30 days
📞 For exact delivery time, contact us.
🔍 I Can't Find the Product I'm Looking For. What Can I Do?
We're here to help!
📩 Contact us:
- Email: info@kasper.gr
- Phone: 2312315177
and we'll help you find exactly what you need.